DELIVERY
All domestic orders are delivered via Star Track. All orders can be tracked via the Australia Post website here.
Once your order has been dispatched you may receive status updates via email or SMS from our delivery partners.
All New Zealand orders are delivered via DHL and cannot be shipped to PO Boxes. Please ensure you provide a business or home address when completing your order.
See below delivery timelines for Australian metro and regional as well as New Zealand.
Please be aware that some orders may be shipped from different locations and arrive separately. Thank you for your patience.
DESTINATION
DELIVERY TIME
ORDERS UNDER $65
ORDERS OVER $65
SHOEBUCKS MEMBER ONLY*
Australian Metro
2-5 Business Days
$9
FREE
Australian Regional
2 – 10 Business Days
$9
FREE
New Zealand
Up to 10 Business Days
$15
$15
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DELIVERY FAQS
Please note: If unattended or the driver deems the location is not safe to leave the parcel, your order will be delivered to your nearest post office for collection. If this occurs you will receive details from Australia Post with the collection information.