As the proud owner of Colorado Resilience and Resilience + Footwear, you are eligible for a 12-month manufacturer's warranty.

We recommend that you retain a copy of the purchase receipt for your reference.

This warranty is valid on all purchases from our Colorado Resilience and Resilience + range of school shoes only. The Colorado 12 Month Warranty is not valid on any other Colorado products unless explicitly stated.

The product comes with guarantees that cannot be excluded under the Australian Consumer Law. The warranty is in addition to the consumer warranties and guarantees under the Australian Consumer Law.

Warranty: The product is guaranteed to be free from defects in workmanship and materials for a period of 12 months from the date of purchase. Manufacturing defects that occur within this warranty period, under normal use and care, will be repaired, replaced, or refunded at Munro Footwear Group’s (Colorado) discretion. No claims made after the warranty period will be accepted.

Proof of Purchase: This warranty is valid for the original purchase of your Colorado Resilience and Resilience + Shoes. In order to claim under the warranty, please lodge your claim by emailing our customer care team at customercare@williamshoes.com.au and include your receipt details such as date of purchase, invoice number, store and the style. Please keep your purchase receipt or tax invoice as the best proof of purchase identifier.